Feb 16, 2018
A client asked me recently if they should be on Instagram. It's a good question, and the answer is not entirely clear cut. In today's episode, I break down which social media platforms you--or any local business--MUST be on, which ones are optional depending on your circumstances, and which ones you can safely...
Feb 2, 2018
I recently discovered a startling fact. Many local small business owners, apparently, are not familiar with the term "lifetime value of a customer."
Lifetime value of a customer is a very important concept that is fundamental to making your business more profitable, and allowing you to select the marketing tactics that...